Refund policy

At ARVET INDIA, we are committed to delivering high-quality products to our customers. Please read our Return & Refund Policy carefully before placing your order.

Returns

We accept returns only in the following cases:

  • The product is damaged during delivery.
  • The product is defective or not working upon arrival.

Return Request

To request a return, please contact us within 48 hours of delivery.

Email: support@arvet.com@gmail.com
Phone: +91 9414361866

Please include:

  • Your Order ID
  • Photos or a video clearly showing the damage or defect
  • A brief description of the issue

Failure to report the issue within 48 hours may result in the request being declined.

Inspection & Approval

Once we receive your request, our support team will review the evidence. If the claim is verified, your return request will be approved.

In some cases, we may request additional photos or videos before approving the return.

Refunds

After the returned product is received and inspected, we will process your refund.

  • Prepaid Orders: Refunds will be credited to the original payment method within 5–7 business days after approval.
  • Cash on Delivery (COD) Orders: Refunds will be transferred to the customer's bank account or UPI ID within 5–7 business days after approval.